Customer Care Professional

Your opportunity to join an amazing group of people and be an integral part of our business by quarterbacking our administration team!

Key responsibilities include:

• Caring for our customers and making their post collision experience as seamless as possible
• Learning and understanding general collision repair processes to educate and update our customers while their vehicle is in for repairs.
• Learning and understanding insurance practices and procedures to be able to explain them clearly and concisely to our customers.
• Creating detailed Repair Orders to ensure a successful repair process for our team and customers.
• Communicating with insurance companies to clarify details on Repair Orders.
• Developing and maintaining a strong relationship with our rental car company representatives.
• Becoming an expert in our software systems and new software systems as they are introduced.
• Booking customers for damage appraisals and coordinating appraisals with our Estimator
• Finalizing Repair Orders to create smooth customer pick-ups.
• Managing customer inquiries through multiple channels including phone, text, website, email and in person in a fast paced, high-energy environment.
• Managing a multi-line phone system with some high-volume traffic.
• Administration work such as scanning, filing, processing payments, etc.
• Support of our team in various capabilities (i.e. planning team events, stepping up to assist other roles).

Success Criteria:

You will be successful in this position and in our culture if you:

• • take accountability and ownership of the position.
  • have an amazing attitude and excellent communication skills.
  • have excellent computer skills and can adapt to different programs easily.
  • are detail oriented and process driven.
  • are a team player.
  • are open to sharing ideas, creating change, and making a difference.

We offer:

• An awesome team with training and support to integrate you into the position.
• Approximately 40 hours, Monday to Friday 8ish-5ish.
• Great employee/employer shared benefits plan.
• Profit Sharing program based on our open book management practices.

Your Application:

Please email your resume, including references and a cover letter to chelsea@parrautobody.com. Tell us about you and why Parr should consider you for our team!
If the above application process is not followed, your resume will not be reviewed.

Parts Manager & Liaison

This is your opportunity to have an integral role of the collision repair process at Parr Auto Body.

Key Responsibilities:

• supervise the parts and sublet department
• order, receive, return parts
• parts storage and organization
• managing backorder parts and installs
• booking sublets and arranging pick up and drop off with proper documentation
• building repair orders with correct documentation for our insurance company audits
• support our team, supervise shipper/receiver and build and maintain vendor relationships

Success Criteria:

You will be successful in this position and in our culture if you:

• • take accountability and ownership of the position.
  • have an amazing attitude and excellent communication skills.
  • have excellent computer skills and can adapt to different programs easily.
  • are detail oriented and process driven.
  • are a team player.
  • are open to sharing ideas, creating change, and making a difference.

We offer:

• An awesome team with training and support to integrate you into the position.
• Approximately 40 hours, Monday to Friday 8ish-5ish.
• Great employee/employer shared benefits plan.
• Profit Sharing program based on our open book management practices.

Your Application:

Please email your resume, including references and a cover letter to chelsea@parrautobody.com. Tell us about you and why Parr should consider you for our team!
If the above application process is not followed, your resume will not be reviewed.

Collision Repair Technicians

We are always on the lookout for talented technicians and production staff to join our team.

Are you a journeyperson? Or on your way to becoming one?  Does collision repair interest you?

Do you value teamwork and strive for world class repairs?

Do you have attention to detail and the ability to stay focused on your tasks at hand?

Let’s connect.  Tell us why Parr is appealing to you.

Drop a resume to chelsea@parrautobody.com